Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Orders are processed within 1-3 business days. Domestic shipping takes 3-7 business days, while international shipping takes 7-21 business days.
You can return or exchange items within 30 days of delivery, provided they are unworn and in original condition. Sale items and certain accessories may be final sale.
To change your shipping address, contact us immediately at [kahaniethnicworkd@gmail.com] or [+91 9111122707] before your order is shipped. Once shipped, address changes cannot be made.
Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your order on our website or the carrier’s site.
You can reach our customer support team via email at [kahaniethnicworkd@gmail.com] or by phone at [+91 9111122707]. We’re available to assist you during business hours.
Contact us immediately at [kahaniethnicworkd@gmail.com] or [+91 9111122707] to update your address. If the order has already been shipped, we may not be able to make changes.
We offer worldwide shipping to most countries. You can check available shipping options at checkout or contact us for specific inquiries.
We strive to ship all items together, but orders may be shipped separately if items are from different warehouses or if part of your order is on backorder.
If you need to swap an item
Returns and Exchanges
You can return items within 30 days of delivery for a refund or exchange if they are unused and in original condition. Sale items and certain accessories may be final sale.
Please contact us immediately at [kahaniethnicworkd@gmail.com] or [+91 9111122707] with your order details. We’ll arrange for a return or exchange and ensure you receive the correct item.
Please contact us immediately at [kahaniethnicworkd@gmail.com] or [+91 9111122707] with photos of the damage. We’ll assist you with a return, exchange, or refund.
Mail your authorized return to [Return Address]. Please ensure you use a trackable shipping method to confirm receipt.
For assistance with returns and exchanges, or any other inquiries, contact us at [kahaniethnicworkd@gmail.com] or [+91 9111122707]. We’re here to help during business hours.
Contact us immediately at [kahaniethnicworkd@gmail.com] or [+91 9111122707] to correct the address. If the order has already been delivered, you may need to initiate a return or exchange following our policy.
Changes or cancellations can be made within 1 hour of placing the order. After this period, we cannot guarantee modifications as processing begins promptly.
If an item is sold out, check if it’s available for pre-order on the product page. If not, sign up for notifications to be alerted when it’s back in stock.